Optional fees and charges

This page provides details of the most common extra booking and service charges WOW air guests may incur.

Further information can be found on our Frequently Asked Questions page.

Changes to booking or flight (All flights)

Charge Description Online price At check-in At the gate
Booking fee Per booking €8 / £7 / 50 DKK 
+ 2%*
   
Service charge 1 (1) Per guest, per flight leg €18 /
£14 / 125 DKK
   
Service charge 2 (2) Per guest, per flight leg €10 / £8 /
75 DKK
   
Destination change(3) Per guest, per flight leg €65 / £50 / 450 DKK    
Date change(3) Per guest, per flight leg €65 / £50 / 450 DKK    
Name change Per guest, per flight leg €65 /
£ 50 / 450 DKK
   
Cancellations  Cancellations are possible but the fare will not be refunded. A service fee is charged if cancellations are made by calling the WOW air call centre.       

Flights shorter than 4 hours

Reykjavik (KEF) to/from: Amsterdam, Berlin, Billund, Dublin, Düsseldorf, Copenhagen, London, Lyon, Paris, Stuttgart, Warsaw

Charge Description Online price At check-in At the gate
Extra services
Cancellation insurance Per guest, per flight leg €14 / £11 / 95 DKK    
Pre-book seat Per guest, per flight leg €2-€10
/£2-£8 /
15DKK - 75DKK
€4-€12
/£3-£10 /
25DKK - 85DKK
 
Pre-book seat with extra legroom Per guest, per flight leg €18 / £14 / 125 DKK €21 / £17 / 150 DKK  
Chaperone for unaccompanied child(4) Per guest, per flight leg €55 / £44 / 400 DKK    
Hand luggage
Small cabin bag 0-5 kg 1 piece per guest. Size: 56 x 45 x 25cm with wheels and handles, max. 5 kg. (9) Incl. Incl. Incl.
Extra 7 kg for a cabin bag  1 piece per guest. Size: 56 x 45 x 25cm with wheels and handles, max. 12 kg.  €14 / £11 / 100 DKK  €29 / £22 / 200 DKK  €50 / £39 / 350 DKK
Hand luggage Over permitted size: see check-in luggage.      
Check-in luggage (hold luggage)
One bag max. 20kg(5) Per guest, per flight leg €29 / £22 / 200 DKK €43 / £33 / 300 DKK €64 / £50 / 450 DKK
Two bags max. 20kg(5) Per guest, per flight leg €58 / £44 / 400 DKK €86 / £66 / 600 DKK €128 / £100 / 900 DKK
Three bags max. 20kg(5) Per guest, per flight leg €87 / £66 / 600 DKK €129 / £99 / 900 DKK €192 / £150/ 1.350 DKK
Overweight charge (6) Per kilo  - max. 12 kg extra per bag
€14 / £11 / 95 DKK  
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per flight leg. €30 / £26 / 230 DKK €45 / £32 / 285 DKK  
Golf set Max. 15 kg - per flight leg €30 / £26 / 230 DKK €45 / £32 / 285 DKK  
Bicycle Max. 23 kg - per flight leg €30 / £26 / 230 DKK €45 / £32 / 285 DKK  
Hunting/sports gun Incl. max. 5 kg ammunition - per flight leg €30 / £26 / 230 DKK €45 / £32 / 285 DKK  
Musical instrument In the luggage hold, per flight leg €30 / £26 / 230 DKK €45 / £32 / 285 DKK  
Transport of pets(7) Per kg N/A €13 / £10 /
90 DKK
 

Flights longer than 4 hours

Reykjavik (KEF) to/from: Alicante, Barcelona, Salzburg, Milan, Rome, Tenerife, Vilnius

Charge Description Online price At check-in At the gate
Extra services
Cancellation insurance Per guest, per flight leg €14 / £11 / 95 DKK    
Pre-book seat Per guest, per flight leg €2-€10
/£2-£8 /
15DKK - 75DKK
€4-€12
/£3-£10 /
25DKK - 85DKK
 
Pre-book seat with extra legroom Per guest, per flight leg €18 / £14 / 125 DKK €21 / £17 / 150 DKK  
Chaperone for unaccompanied child(4) Per guest, per flight leg €65 / £50 / 450 DKK    
Hand luggage
Small cabin bag 0-5 kg 1 piece per guest. Size: 56 x 45 x 25cm with wheels and handles, max. 5 kg. (9) Incl. Incl. Incl.
Extra 7 kg for a
cabin bag (8) 
1 piece per guest. Size: 56 x 45 x 25cm with wheels and handles, max. 12 kg.  €20 / £17 / 150 DKK  €36 / £28 / 250 DKK  €59 / £47 / 420 DKK
Hand luggage Over permitted size: see check-in luggage.      
Check-in luggage (hold luggage)
One bag max. 20kg(5) Per guest, per flight leg €36 / £28 / 250 DKK €50 / £39 / 350 DKK €71 / £56 / 500 DKK
Two bags max. 20kg(5) Per guest, per flight leg €72 / £56 / 500 DKK €100 / £78 / 700 DKK €142 / £112 / 1.000 DKK
Three bags max. 20kg(5) Per guest, per flight leg €108 / £83 / 750 DKK €150 / £117 / 1.050 DKK €213 / £168 / 1.500 DKK
Overweight charge (6) Per kilo  - max. 12 kg extra per bag
€17 / £13 / 120 DKK  
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per flight leg. €40 / £30 / 275 DKK €49 / £39 / 330 DKK  
Golf set Max. 15 kg - per flight leg €40 / £30 / 275 DKK €49 / £39 / 330 DKK  
Bicycle Max. 23 kg - per flight leg €40 / £30 / 275 DKK €49 / £39 / 330 DKK  
Hunting/sports gun Incl. max. 5 kg ammunition - per flight leg €40 / £30 / 275 DKK €49 / £39 / 330 DKK  
Musical instrument In the luggage hold, per flight leg €40 / £30 / 275 DKK €49 / £39 / 330 DKK  
Transport of pets(7) Per kg N/A €13 / £10 /
90 DKK
 

Connecting flights between US and Europe (Via flights)

Flights originating in Europe and connecting in Reykjavik (KEF) to any destination in the USA, or vice versa, on the same ticket.

Charge Description Online price At check-in At the gate
Extra services
Cancellation insurance Per guest, per flight leg €14 / £11 / 95 DKK    
Pre-book seat Per guest, per flight leg €2-€10
/£2-£8 /
15DKK - 75DKK
€4-€21
/£3-£17 /
30DKK - 150DKK
 
Pre-book seat with extra legroom Per guest, per flight leg €18 / £14 / 125 DKK €29 / £22 / 200 DKK  
Chaperone for unaccompanied child(4) Per guest, per flight leg €65 / £50 / 450 DKK    
Hand luggage
Small cabin bag 0-5 kg 1 piece per guest. Size: 56 x 45 x 25cm with wheels and handles, max. 5 kg. (9) Incl. Incl. Incl.
Extra 7 kg for a
cabin bag (8) 
1 piece per guest. Size: 56 x 45 x 25cm with wheels and handles, max. 12 kg.  €29 / £22 / 200 DKK  €43 / £33 / 300 DKK  €79 / £61 / 550 DKK
Hand luggage Over permitted size: see check-in luggage.      
Check-in luggage (hold luggage)
One bag max. 20kg(5) Per guest, per flight leg €50 / £39 / 350 DKK €64 / £50 / 450 DKK €93 / £72 / 650 DKK
Two bags max. 20kg(5) Per guest, per flight leg €100 / £78 / 700 DKK €128 / £100 / 900 DKK €186 / £144 / 1.300 DKK
Three bags max. 20kg(5) Per guest, per flight leg €150 / £117 / 1.050 DKK €192 / £150 / 1.350 DKK €279 / £216 / 1.950 DKK
Overweight charge (6) Per kilo  - max. 12 kg extra per bag
€19 / £14 / 130 DKK  
Specialist / sporting equipment
Skis 1 pair of skis, poles and ski boots, or snowboard and boots per flight leg. €46 / £36 / 325 DKK €57 / £44 / 400 DKK  
Golf set Max. 15 kg - per flight leg €46 / £36 / 325 DKK €57 / £44 / 400 DKK  
Bicycle Max. 23 kg - per flight leg €46 / £36 / 325 DKK €57 / £44 / 400 DKK  
Hunting/sports gun Incl. max. 5 kg ammunition - per flight leg €46 / £36 / 325 DKK €57 / £44 / 400 DKK  
Musical instrument In the luggage hold, per flight leg €46 / £36 / 325 DKK €57 / £44 / 400 DKK  
Transport of pets(7) Per kg N/A €13 / £10 / 90 DKK  

Flybus

Only bookable at the same time as the flight online**

Charge Description Online price At check-in At the gate
Flybus, adult  One way €13 / £10 / 88 DKK    
Flybus, teenagers 12 - 15 years old One way  €6 / £5 / 44 DKK
   
Flybus return, adult  Return €23 / £18 / 158 DKK
   
Flybus return, teenagers 12 - 15 years old Return £9 / 79 DKK
   
Flybus+ adult One way  €16 / £13 / 113 DKK
   
Flybus+, teenagers 12 - 15 years old One way €9 / £6 / 56 DKK
   
Flybus FREE for children 0 - 11 years old  One way & return FREE    
Flybus+ return, adult  Return €29 / £23 / 203 DKK
   
Flybus+ return, teenagers 12 - 15 years old Return €14 / £11 / 101 DKK

 

Prices shown are subject to error and change. Last updated: 22.10.2014

(1) Service charge 1 is added if booked through the WOW air call centre.
(2) Service charge 2 is added if bags and seats are booked via the WOW air call centre after the flight booking has been made.
(3) Difference in fares also payable if new flight costs more.
(4) A service charge has to be paid for a child travelling unaccompanied for each individual flight. If two or more children (siblings) are travelling together without a parent or guardian only one charge will be applied per leg of the journey. The sibling discount is only bookable through the WOW air call centre. 
(5) Total bag size (length+height+width) must not exceed 158 cm. 20 kg maximum.
(6) Fee applicable if bag weighs over 20 kg. Maximum bag weight is 32 kg.
(7) Not available to and from the UK. Further information on the transportation of pets can be found on the Frequently Asked Questions (FAQ) page. 
(8) Extra kg for a cabinbag, extra 5 kg. Maximum bag weight is 12 kg.
(9) Passengers who purchased fares before October 1, 2014 are allowed one 10 kg bag with them as hand luggage, up to a maximum of 56x45x25cm, including handles and wheels.

*Includes transaction fee.
**Flybus: From Reykjavík International Airport (KEF) to Reykjavík BSÍ Bus Terminal and/or vice versa.
Flybus+: From Reykjavík International Airport (KEF) to your hotel, Reykjavík Domestic Airport and/or vice versa.