All passengers need a valid passport for international travel. For some countries, the passport must be valid for six months from the date of entry. This differs depending on destination and your nationality. Each passenger is solely responsible for obtaining all necessary travel documents.
The booking confirmation is sent to you via email immediately after booking and it is also possible to have it sent via text message.
The boarding gate closes 15 minutes before the scheduled departure time of your flight. Failure to appear in time for check-in and/or boarding will result in a lost ticket.
It is the responsibility of each passenger to present valid travel documentation upon request, including visas and passports, for the whole of the journey.
Flying to Canada? This requires a visual eTA-check at the airport check-in desk.
Web check-in is available for all WOW air destinations from 24 hours and up to 1 hour before the flight's scheduled departure. Online check-in for WOW air connecting flights (VIA) to the USA opens 24 hours before the second flight of the journey.
Please note that online check-in is not available for bookings with more than 9 guests.
After completing web check-in, you can no longer change your flight, edit passenger names, or choose a seat assignment. You can still add baggage and special equipment through the web check-in portal (not through My booking).
You can print your boarding pass immediately, or chose to receive an email to download to Wallet (iPhone) or PassWallet (Android/Windows).
Use your tablet or smartphone to scan your digital boarding pass at the security gate. Alternatively, bring a printed copy or print your boarding pass at the self-service kiosks at the airport.
WOW air check-in desks
Our check-in desks at the airport open 3 hours before the scheduled departure time (4 hours at LAX and SFO) unless stated otherwise.
Check-in closes 1 hour before the originally scheduled time of departure for all departures from the USA, Canada, and Tel Aviv, and 45 minutes before all other WOW air departures unless stated otherwise (according to your booking confirmation).
KEFLAVÍK AIRPORT IN ICELAND (KEF) Check-in opens 3:30 AM for morning departures and 12 PM for afternoon departures.
Failure to appear in time for check-in and/or boarding will result in a lost ticket.
WOW air recommends that passengers arrive at the airport in good time to avoid queues and unexpected incidents. It is best to have a print-out of your booking confirmation at check-in, but not essential. It is however imperative that you have your booking number and a valid passport on hand at check-in.
The check-in agent will provide you with a shiny new boarding pass, which you'll then need to give up as you board the plane.
Only travelling with carry-on baggage? Excellent! You may proceed directly to the security gate after checking in.
Print your bag tags at the self-service machines and deliver your checked baggage to the bag drop-off at the airport.
Flying from Keflavík International Airport - You can check in all night!
You can check-in by using the self-service kiosks at Keflavik airport, where you can print boarding passes and bag tags; or by using web check-in or the WOW app.
When can I check in for my flight?
The self-service kiosks and baggage drop off stations in Keflavik are open from midnight until 45 minutes before the originally scheduled departure time of your flight. The dining area and Duty-Free will remain open during that time for your convenience.