WOW air guests have the option of pre-ordering a meal up to 48-hours before their flight (the service is not available on our Chicago, Los Angeles, Miami, San Francisco and Tel Aviv routes). Simply go to My Booking and choose a meal from our special pre-order menu. Please note that on connecting flights, your meal will be served on the second flight (departing from Iceland). The pre-order menu isn't available on board so make sure to reserve your meal online before you fly.
Payment options on board
As of February 1st 2017 we are no longer accepting cash for in-flight purchases and only accept credit cards (VISA and MasterCard) and 16-digit debit cards. Card payments will be charged in US dollars. When spending over 300 USD you will be asked to present your passport. Please note that we do not accept prepaid credit cards, Diner’s or cards requiring instant authorization. Unfortunately we cannot accept cheques or traveller's cheques.
Please note. All transactions on board our aircraft are offline. To ensure you can use your debit or credit card on board we recommend calling your bank to make sure your card allows offline transactions. Our on-board hand-held sales devices are set up to detect and reject cards that are set up by your bank for online payment transactions only. This is due to the fact that we are an offline retailer and therefore can only accept cards that have been authorized by your bank for this type of retail environment. We apologize for any inconvenience this may cause.